Browse Books: Business & Economics / Customer Relations

A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty By Janelle Barlow Cover Image
A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty (Paperback)
By Janelle Barlow
$24.95
Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)
By Donald Miller
$24.99
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients By Jeffrey J. Fox Cover Image
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients (Hardcover)
By Jeffrey J. Fox
$23.00
Setting the Table: The Transforming Power of Hospitality in Business By Danny Meyer Cover Image
Setting the Table: The Transforming Power of Hospitality in Business (Paperback)
By Danny Meyer
$17.99
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise By Horst Schulze, Dean Merrill (With) Cover Image
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (Hardcover)
By Horst Schulze, Dean Merrill (With)
$26.99
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)
By Clayton M. Christensen
$28.00
Blueprint for Customer Obsession By B. A. Marbue Brown Cover Image
Blueprint for Customer Obsession (Paperback)
By B. A. Marbue Brown
$16.49
Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life By Jeff Henderson Cover Image
Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life (Hardcover)
By Jeff Henderson
$26.99
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) By The Disney Institute Cover Image
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover)
By The Disney Institute
$24.99
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential By Thomas Lah, J. B. Wood Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential (Paperback)
By Thomas Lah, J. B. Wood
$25.95
Unleashing Excellence: The Complete Guide to Ultimate Customer Service By Dennis Snow, Teri Yanovitch Cover Image
Unleashing Excellence: The Complete Guide to Ultimate Customer Service (Hardcover)
By Dennis Snow, Teri Yanovitch
$24.95

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