Shipping & Returns

Curbside Pick-up
We are happy to deliver your purchases to you at the curb. Place and pay for your order by phone or our website first. Once confirmed as in-stock by our booksellers, we'll have your order ready! Just give us a call upon your arrival, let us know your car's make/model and color, and we'll run the delivery out (please, no payment at the car... credit card pre-pay to minimize contact).  On our website, please select at checkout "Curbside Pick-up."

Local Courier Delivery
We offer free contact-less delivery on orders over $30 to the following zip codes: 68106, 68114, 68124, 68132, 68144, 68154.  We may periodically make adjustments to the zip codes with free delivery. We deliver up to 3 days a week with the delivery day at the discretion of The Bookworm to best service the most customers as possible. On our website, please select at checkout "Courier Delivery."

US & Worldwide Shipping by UPS & USPS
We ship books both locally and anywhere in the country. Please shop our website (fastest and open 24/7!) or call to place your order. The Bookworm will ship your purchases within the U.S. using UPS Ground, or U.S. Postal Service Priority Mail, depending on which is more economical. The shipping cost will be displayed during checkout. Shipments are insured for the value of the items being shipped and tracking will be provided with a valid email address. Shipments to post office box numbers and prisons must be sent Priority Mail via the U.S. Postal Service. Shipments outside the U.S. will be shipped using UPS air service, with shipping costs and customs duties, if any, charged to the purchaser's UPS account number.

Returns
Returns must be made within 14 days of purchase or shipment date. Returned items must be in a saleable condition. DVDs and CDs can be returned only if defective and will be only be exchanged for the same item. Gift certificates cannot be returned or redeemed for cash or credit. Return shipping is the responsibility of the customer and we suggest a trackable method of shipping. Please contact The Bookworm for an advance return authorization so we can make sure your return is properly routed and received. 

 

For order inquiries: orders@bookwormomaha.com

For general inquiries, including book fairs, book clubs, author signings, marketing/events: info@bookwormomaha.com

For Wiggleworm (children's) inquiries, excluding previously placed online orders: childrens@bookwormomaha.com

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